Eduroam unter iOS/en: Unterschied zwischen den Versionen

ZIM HilfeWiki - das Wiki
(Zertifikat Fingerprint ausgeblendet)
 
(8 dazwischenliegende Versionen von 2 Benutzern werden nicht angezeigt)
Zeile 4: Zeile 4:
 
|translated title=eduroam on iOS
 
|translated title=eduroam on iOS
 
}}
 
}}
This tutorial describes how to set up the Wi-Fi eduroam on iPhones and iPads.
 
  
== Step-by-step description ==
+
<!--
===Create certificate===
+
<bootstrap_alert color=warning>
[[Datei:Eduroam-ios-9.png|links|mini|ohne|80px]]
+
The Radius Server certificate was changed on February 15, 2024. You don't need to install a new user certificate! Most devices should still connect to eduroam automatically. If your device asks whether you want to trust the new certificate, you should check the certificate's fingerprint.
 
<br>
 
<br>
* Visit the [http://sp.upb.de ServicePortal] with '''Safari'''.
+
<pre>SHA1 Fingerprint=F0:CB:92:A7:B6:2E:21:00:97:C7:00:88:F2:6D:CD:EB:D6:D6:D6:E5</pre>
* Log in with your '''university account'''.
+
<pre>SHA256 Fingerprint=40:96:14:4C:DA:39:8E:A5:15:85:5D:32:4A:04:E0:5C:E4:E1:9E:1E:EB:BA: DD:27:A0:30:8C:E4:20:52:48:48</pre>
 +
<pre>SHA512 Fingerprint=00:B8:D3:4A:60:0A:7C:2A:AC:84:11:92:90:DA:C5:14:F7:05:79:86:23:4E: D2:44:F7:0D:D7:6A:FF:CA:26:A2:8E:AD:87:7F:79:5D:64:5E:24:8C:19:41:E0:0F:16: 1F:97:AE:6E:93:61:E4:F1:93:3C:47:47:75:53:7C:F5:25</pre>
 +
</bootstrap_alert>
 +
-->
 +
These instructions explain how to set up the eduroam WiFi for iPhones and iPads.
 +
 
 +
== Step-by-step instructions ==
 +
===Apply for certificate===
 +
[[File:Eduroam-ios-9.png|links|mini|ohne|80px]]
 +
<br>
 +
* Open the [http://sp.upb.de service portal] using Safari.
 +
* Log in with your university account.
 
<br clear=all>
 
<br clear=all>
<span style="color:green">Hinweis: </span> '''Don't use''' alternative browsers like Chrome or Firefox for this step. You can't download files with them.
+
<span style="color:green">Note: </span> Do not use an alternative browser such as Google Chrome or Firefox for this. Downloading files is therefore not permitted under iOS.
  
[[Datei:Eduroam-unter-android-3.png|links|mini|ohne|350px]]
+
[[File:Eduroam-unter-android-3.png|links|mini|ohne|350px]]
 
<br>
 
<br>
* Click on the three stripes at the top.
+
* Click on the 3 vertical bars at the top right.
* Click on '''"Benutzerverwaltung"''' and on '''"Netzwerkeinstellungen"'''.
+
* Click '''Benutzerverwaltung'''.
 +
* Then click on '''Netzwerkeinstellungen'''.
 
<br clear=all>
 
<br clear=all>
  
[[Datei:Eduroam-unter-android-4.png|links|mini|ohne|350px]]
+
 
 +
[[File:Eduroam-unter-android-4.png|links|mini|ohne|350px]]
 
<br>
 
<br>
* Click on '''Neues Zertifikat erstellen'''.
+
* Click '''Neues Zertifikat erstellen'''.
 
<br clear=all>
 
<br clear=all>
  
[[Datei:Eduroam-ios-2.PNG|links|mini|ohne|350px]]
+
[[File:Netzwerkzertifikat-container-v1.png|links|mini|ohne|350px]]
 
<br>
 
<br>
* Insert an identifier.
+
* Give the certificate a unique name (Example: iPhone)
* Click on '''"Neues Zertifikat zusenden"'''.
+
* Select '''Version 1''' as the file format.
 +
* Then click on ''''Neues Zertifikat zusenden'''.
 
<br clear=all>
 
<br clear=all>
<span style="color:green">Hinweis: </span> Create a certificate for each of your devices. A device was stolen or isn't used anymore? Retract the certificate in the ServicePortal.
 
  
[[Datei:Eduroam-ios-3.png|links|mini|ohne|350px]]
+
<span style="color:green">Note: </span> Create a separate certificate for each of your devices. A device is no longer used? Device was lost or stolen? Revoke the certificate via the service portal.
 +
 
 +
[[File:Netzwerkzertifikat-download.png|links|mini|ohne|350px]]
 
<br>
 
<br>
* A certificate was created.
+
* A new network certificate has been created for you.
* Copy the '''import password'''.
+
* First copy the '''Import Password''' to the clipboard.
* Click on '''"Netzwerkzertifikat herunterladen"'''.
+
* Now click on '''Netzwerkzertifikat herunterladen'''.
 
<br clear=all>
 
<br clear=all>
  
[[Datei:Eduroam-ios-4.png|links|mini|ohne|350px]]
+
[[File:Eduroam-ios-4.png|links|mini|ohne|350px]]
 
<br>
 
<br>
* Now we can transfer the certificate in the iOS settings.
+
* The network certificate can now be loaded as a configuration profile in the iOS settings.
* Click on '''"Load"'''.
+
* To do this, click '''Allow'''.
 
<br clear=all>
 
<br clear=all>
  
 
===Install certificate===
 
===Install certificate===
[[Datei:Eduroam-ios-8.png|80px]]
+
[[File:Eduroam-ios-8.png|80px]]
Open the '''"Settings-App"'''.  
+
Open the Settings app.
 +
<br clear=all>
 +
 
 +
[[File:Eduroam-ios-14.png|rechts|mini|ohne|350px|You may have to click here first.]]
 +
[[File:Eduroam-ios-5.png|links|mini|ohne|350px|Open the profile.]]
 +
<br>
 +
* Click on the '''Profile loaded''' entry.
 +
** ''"'''More for your iPhone'''" can also appear here instead if several things are pending (e.g. updates)''
 +
* Click '''Install'''.
 +
* Enter the code for your iPhone.
 +
* Click ''"Install"'' again.
 +
* Enter the import password that you just copied to the clipboard.
 +
* Click on Continue"'''.
 
<br clear=all>
 
<br clear=all>
  
[[Datei:Eduroam-ios-5.png|links|mini|ohne|350px]]
+
===Connect Eduroam===
 +
[[File:Eduroam-ios-7.png|links|mini|ohne|350px]]
 
<br>
 
<br>
* Click on '''"Profile loaded"'''.
+
* In the Settings app, click '''Wi-Fi'''.
* Install the certificate.
+
* Then click on the network '''"eduroam"'''.
* Use the import password. We copied it in a previous step.
 
 
<br clear=all>
 
<br clear=all>
  
===Connect to eduroam===
+
[[File:Eduroam-ios-6.png|links|mini|ohne|350px]]
[[Datei:Eduroam-ios-7.png|links|mini|ohne|350px]]
 
 
<br>
 
<br>
* Click on '''"Wi-Fi"'''.
+
* Change the mode to '''"EAP-TLS"'''.
* Click on '''"eduroam"'''.
+
* Select your certificate under '''Identity'''. It ends in ''"@uni-paderborn.de"''.
 +
* Be sure to leave the ''"Username"'' field blank!
 +
* Then click ''"Connect"''.
 
<br clear=all>
 
<br clear=all>
  
[[Datei:Eduroam-ios-6.png|links|mini|ohne|350px]]
+
[[File:Eduroam-ios-15.png|links|mini|ohne|350px|Trust certificate]]
 
<br>
 
<br>
* Change Mode to '''"EAP-TLS"'''.
+
* Click '''Trust'''.
* Choose your certificate for '''"Identity"''' - The ending is "@uni-paderborn.de".
 
* Leave the field '''Username''' <span style="color:green">empty!</span>
 
* Click on '''"Connect "'''.
 
* Click on '''"Allow"''' if necessary.
 
 
<br clear=all>
 
<br clear=all>
  
Your device should now connect to eduroam.
+
Your device should now connect to the eduroam WiFi.
 
<br>
 
<br>
<span style="color:red">Important: </span> If used, delete '''webauth''' from your prefered networks. Otherwise, your device can't access eduroam reliably. Take the following steps:
 
[[Datei:Eduroam-ios-11.png|links|mini|ohne|350px]]
 
 
<br>
 
<br>
* Open the Wi-Fi settings.
+
 
* Click on the '''"i"''' next to '''"webauth"'''. [[Datei:Eduroam-ios-12.png|30px]]
+
<span style="color:red">Important: </span> Remove the network webauth from the list of your known networks. Otherwise your iPhone will not connect reliably to eduroam. To do this, follow these steps:
 +
[[File:Eduroam-ios-11.png|links|mini|ohne|350px]]
 +
<br>
 +
* Open Wi-Fi settings.
 +
* Click on the '''"i"''' next to '''"webauth"'''. [[File:Eduroam-ios-12.png|30px]]
 
<br clear=all>
 
<br clear=all>
  
[[Datei:Eduroam-ios-13.png|links|mini|ohne|350px]]
+
[[File:Eduroam-ios-13.png|links|mini|ohne|350px]]
 
<br>
 
<br>
* Click on '''"Ignore network"'''.
+
* Click '''Ignore this network'''.
 
<br clear=all>
 
<br clear=all>
  
 
==Troubleshooting==
 
==Troubleshooting==
Your device can't connect to eduroam? Try the follwing steps:
+
Your device doesn't connect to eduroam? Try the following steps:
* Deactivate and activate Wi-Fi.
+
* Turn WiFi off and on again
* Activate and deactivate '''Airplane Mode'''.
+
* Enable and disable '''Airplane Mode'''
* Restart your device.
+
* Restart your device
 
<br clear=all>
 
<br clear=all>
  
Still can't access eduroam?
+
Your device still doesn't connect to eduroam?
* Open the Wi-Fi settings.
+
* Open Wi-Fi settings.
* Click on the '''"i"''' next to'''"eduroam"'''. [[Datei:Eduroam-ios-12.png|30px]]
+
* Click on the '''"i"''' next to '''"eduroam"'''. [[File:Eduroam-ios-12.png|30px]]
* Click on '''"Forget network"'''.
+
* Click '''Ignore this network'''.
The network settings for eduroam are now deleted. Start againg with [https://hilfe.uni-paderborn.de./Eduroam_unter_iOS#Eduroam_verbinden verbinden].
+
The WLAN eduroam has now been deleted from the list of known networks. You can now connect it again [https://hilfe.uni-paderborn.de./Eduroam_unter_iOS#Eduroam_verbinden].
 
<br clear=all>
 
<br clear=all>
  
Still doesn't connect to eduroam
+
Your device still doesn't connect to Eduroam?
* Delete eduroam via '''"Ignore this network"''', like mentioned above.
+
* Remove eduroam via '''Ignore this network''' as described in the previous tip.
* Open '''"Settings" > "General" > "Profile"'''.
+
* Open Settings > General > VPN and Device Management.
* Delete all profile with the ending'''"@uni-paderborn.de"'''.
+
* Delete all configuration profiles that end with '''"@uni-paderborn.de"''' here.
* Start again with [https://hilfe.uni-paderborn.de/Eduroam_unter_iOS#Schritt-f.C3.BCr-Schritt_Anleitung Anfang] dieser Anleitung.
+
* If necessary, delete profiles from other universities where you previously had Eduroam access.
 +
* Start again at the beginning of this guide.
 
<br clear=all>
 
<br clear=all>
 +
 +
==See also==
 +
* [[WLAN]]

Aktuelle Version vom 19. September 2024, 13:46 Uhr

Die deutsche Version finden Sie auf der Seite Eduroam unter iOS

These instructions explain how to set up the eduroam WiFi for iPhones and iPads.

Step-by-step instructions[Bearbeiten | Quelltext bearbeiten]

Apply for certificate[Bearbeiten | Quelltext bearbeiten]

Eduroam-ios-9.png


  • Open the service portal using Safari.
  • Log in with your university account.


Note: Do not use an alternative browser such as Google Chrome or Firefox for this. Downloading files is therefore not permitted under iOS.

Eduroam-unter-android-3.png


  • Click on the 3 vertical bars at the top right.
  • Click Benutzerverwaltung.
  • Then click on Netzwerkeinstellungen.



Eduroam-unter-android-4.png


  • Click Neues Zertifikat erstellen.


Netzwerkzertifikat-container-v1.png


  • Give the certificate a unique name (Example: iPhone)
  • Select Version 1 as the file format.
  • Then click on 'Neues Zertifikat zusenden.


Note: Create a separate certificate for each of your devices. A device is no longer used? Device was lost or stolen? Revoke the certificate via the service portal.

Netzwerkzertifikat-download.png


  • A new network certificate has been created for you.
  • First copy the Import Password to the clipboard.
  • Now click on Netzwerkzertifikat herunterladen.


Eduroam-ios-4.png


  • The network certificate can now be loaded as a configuration profile in the iOS settings.
  • To do this, click Allow.


Install certificate[Bearbeiten | Quelltext bearbeiten]

Eduroam-ios-8.png Open the Settings app.

You may have to click here first.
Open the profile.


  • Click on the Profile loaded entry.
    • "More for your iPhone" can also appear here instead if several things are pending (e.g. updates)
  • Click Install.
  • Enter the code for your iPhone.
  • Click "Install" again.
  • Enter the import password that you just copied to the clipboard.
  • Click on Continue".


Connect Eduroam[Bearbeiten | Quelltext bearbeiten]

Eduroam-ios-7.png


  • In the Settings app, click Wi-Fi.
  • Then click on the network "eduroam".


Eduroam-ios-6.png


  • Change the mode to "EAP-TLS".
  • Select your certificate under Identity. It ends in "@uni-paderborn.de".
  • Be sure to leave the "Username" field blank!
  • Then click "Connect".


Trust certificate


  • Click Trust.


Your device should now connect to the eduroam WiFi.

Important: Remove the network webauth from the list of your known networks. Otherwise your iPhone will not connect reliably to eduroam. To do this, follow these steps:

Eduroam-ios-11.png


  • Open Wi-Fi settings.
  • Click on the "i" next to "webauth". Eduroam-ios-12.png


Eduroam-ios-13.png


  • Click Ignore this network.


Troubleshooting[Bearbeiten | Quelltext bearbeiten]

Your device doesn't connect to eduroam? Try the following steps:

  • Turn WiFi off and on again
  • Enable and disable Airplane Mode
  • Restart your device


Your device still doesn't connect to eduroam?

  • Open Wi-Fi settings.
  • Click on the "i" next to "eduroam". Eduroam-ios-12.png
  • Click Ignore this network.

The WLAN eduroam has now been deleted from the list of known networks. You can now connect it again [1].

Your device still doesn't connect to Eduroam?

  • Remove eduroam via Ignore this network as described in the previous tip.
  • Open Settings > General > VPN and Device Management.
  • Delete all configuration profiles that end with "@uni-paderborn.de" here.
  • If necessary, delete profiles from other universities where you previously had Eduroam access.
  • Start again at the beginning of this guide.


See also[Bearbeiten | Quelltext bearbeiten]


Bei Fragen oder Problemen wenden Sie sich bitte telefonisch oder per E-Mail an uns:

Tel. IT: +49 (5251) 60-5544 Tel. Medien: +49 (5251) 60-2821 E-Mail: zim@uni-paderborn.de

Das Notebook-Café ist die Benutzerberatung des ZIM - Sie finden uns in Raum I0.401

Wir sind zu folgenden Zeiten erreichbar:


Mo-Do Fr
Vor-Ort-Support 08:30 - 16:00 08:30 - 14:00
Telefonsupport 08:30 - 16:00 08:30 - 14:00


Das ZIM:Servicecenter Medien auf H1 hat aktuell zu folgenden Zeiten geöffnet:

Mo-Do Fr
08:00 - 16:00 08:00 - 14:30
Cookies helfen uns bei der Bereitstellung des ZIM HilfeWikis. Bei der Nutzung vom ZIM HilfeWiki werden die in der Datenschutzerklärung beschriebenen Cookies gespeichert.