Eduroam unter Windows/en: Unterschied zwischen den Versionen

Aktuelle Version vom 19. September 2024, 13:53 Uhr

Die deutsche Version finden Sie auf der Seite Eduroam unter Windows

This tutorial describes how to set up the Wi-Fi eduroam on Windows.

What has to be done?[Bearbeiten | Quelltext bearbeiten]

Install your personal network certificate from the University of Paderborn.
Then connect to the eduroam network.

Step-by-step instructions[Bearbeiten | Quelltext bearbeiten]

Create certificate[Bearbeiten | Quelltext bearbeiten]

Access using a browser such as B. Firefox or Edge, go to the service portal and log in with your user name and password from your university account.

Go to Benutzerverwaltung and then Netzwerkeinstellungen.

Click Neues Zertifikat erstellen.

Give the certificate a unique name (Example: Laptop)
For Windows 11, select Version 2 as the file format.
For older versions than Windows 10, please use Version 1.
Then click on Neues Zertifikat zusenden.

A new network certificate has been created for you.
First copy the Import Password to the clipboard.
Now click on Netzwerkzertifikat herunterladen.

Save the network certificate to your device.

Install certificate[Bearbeiten | Quelltext bearbeiten]

Open the certificate we just downloaded. The certificate import wizard then starts automatically.

Click on Continue.

Paste the import password that we just copied.
Leave the default settings intact.
Note: It is not allowed to tick "Activate high security for the private key". The Windows WLAN client currently does not support this function and therefore no connection to eduroam would be possible.
Then click Next

In the following window, if necessary, click on Next and finally on Finish.

If a security warning appears, click Yes.

Now click on OK.

Note: Now open the same certificate again and install it a second time. This allows us to work around an error in the Windows certificate manager. Do not create a new certificate for this!

Connect with eduroam[Bearbeiten | Quelltext bearbeiten]

After we have installed the certificate, we can now set up Eduroam.

Windows 10

Click on the Wi-Fi symbol at the bottom right.
Click on eduroam.
Make sure that the “Connect automatically” box is checked.
Click Connect.

Click Connect using a certificate
Important: Be sure to leave the username and password fields blank

Your device is now connected to the eduroam WiFi network.

Windows 11

Click on the "Wi-Fi symbol" at the bottom right of the tray.
Then click on the arrow to display the WiFi networks.

Select "eduroam".
Click on 'Connect there.

Select your certificate.
It ends in ..@uni-paderborn.de.
Then click "OK".

Your device should now connect to the Eduroam network.

Troubleshooting[Bearbeiten | Quelltext bearbeiten]

No connection possible[Bearbeiten | Quelltext bearbeiten]

If you get the error message "Cannot connect to this network" , this can have several causes.

Check the following settings:

Reinstall certificate

In some cases it is necessary to install the network certificate twice. Open your certificate again and install it with the import password as described above. Apply for no second certificate. Then reconnect to Eduroam as described above.

Date and time settings

If you want to connect to the Eduroam network at the University of Paderborn, the system time on your device must be set correctly.
Please check whether the following settings are correct on your device:

Time
Date
Time zone

No certificate can be selected[Bearbeiten | Quelltext bearbeiten]

If you cannot select a certificate, this may be due to the following reasons:

Reinstall certificate

In some cases it is necessary to install the network certificate twice. Open your certificate again and install it with the import password as described above. Apply for no second certificate. Then reconnect to Eduroam as described above.

Incorrect profile settings

If an eduroam profile exists with incorrect settings (e.g. from another university), the Connect using a certificate option may not be displayed. In this case, the existing profile must first be deleted.

Click on the WLAN symbol at the bottom right
Then click on Network and Internet Settings

Click on WLAN on the left edge
Then click on Manage Known Networks in the right pane.

All WiFi networks to which your device was already connected are displayed here
Search for the eduroam profile and select it with one click
Click Don't Save

The former WiFi profile for Eduroam is now deleted. Now, please follow the instructions above to set up eduroam again!

You can also delete a WiFi network profile using Windows Command Prompt or Power Shell:
Start the command prompt or a powershell as administrator

Command	Result
NetSH WLAN Show Profiles	Shows a list of WiFi profiles configured on the system. Copy the profile name here
NetSH WLAN Delete Profile Name="Profile Name"	Deletes the specified WiFi profile

	Mo-Do	Fr
Vor-Ort-Support	08:30 - 16:00	08:30 - 14:00
Telefonsupport	08:30 - 16:00	08:30 - 14:00

Mo-Do	Fr
08:00 - 16:00	08:00 - 14:30

Eduroam unter Windows/en: Unterschied zwischen den Versionen

Aktuelle Version vom 19. September 2024, 13:53 Uhr

Inhaltsverzeichnis

What has to be done?[Bearbeiten | Quelltext bearbeiten]

Step-by-step instructions[Bearbeiten | Quelltext bearbeiten]

Create certificate[Bearbeiten | Quelltext bearbeiten]

Install certificate[Bearbeiten | Quelltext bearbeiten]

Connect with eduroam[Bearbeiten | Quelltext bearbeiten]

Windows 10

Windows 11

Troubleshooting[Bearbeiten | Quelltext bearbeiten]

No connection possible[Bearbeiten | Quelltext bearbeiten]

Reinstall certificate

Date and time settings

No certificate can be selected[Bearbeiten | Quelltext bearbeiten]

Reinstall certificate

Incorrect profile settings

See also[Bearbeiten | Quelltext bearbeiten]

@@ Zeile 4: / Zeile 4: @@
 |translated title=eduroam on Windows
 }}
-This tutorial describes how to set up the Wi-Fi eduroam on '''Windows 10'''.
+This tutorial describes how to set up the Wi-Fi eduroam on '''Windows'''.
+<!--
+<bootstrap_alert color=warning>
+The Radius Server certificate was changed on February 15, 2024. You don't need to install a new user certificate! Most devices should still connect to eduroam automatically. If your device asks whether you want to trust the new certificate, you should check the certificate's fingerprint.
+<br>
+<pre>SHA1 Fingerprint=F0:CB:92:A7:B6:2E:21:00:97:C7:00:88:F2:6D:CD:EB:D6:D6:D6:E5</pre>
+<pre>SHA256 Fingerprint=40:96:14:4C:DA:39:8E:A5:15:85:5D:32:4A:04:E0:5C:E4:E1:9E:1E:EB:BA: DD:27:A0:30:8C:E4:20:52:48:48</pre>
+<pre>SHA512 Fingerprint=00:B8:D3:4A:60:0A:7C:2A:AC:84:11:92:90:DA:C5:14:F7:05:79:86:23:4E: D2:44:F7:0D:D7:6A:FF:CA:26:A2:8E:AD:87:7F:79:5D:64:5E:24:8C:19:41:E0:0F:16: 1F:97:AE:6E:93:61:E4:F1:93:3C:47:47:75:53:7C:F5:25</pre>
+</bootstrap_alert>
+-->
-== ATTENTION: IMPORTANT CHANGE ==
+{{warning|Due to an error in the Windows certificate manager, certificates currently sometimes have to be installed twice. More on this below.}}
-Currently it can happen that if the first connection with Eduroam fails, your network certificate has to be installed a '''second time'''!
-This is a bug in the Windows 10 certificate management.
+== What has to be done? ==
+* Install your personal network certificate from the University of Paderborn.
+* Then connect to the eduroam network.
-<!--
+== Step-by-step instructions ==
-== ATTENTION: Problem Windows 11 and Eduroam ==
-Currently a Windows 11 computer cannot be connected to Eduroam without the following registry patch!
- http://download.uni-paderborn.de/pc/configs/win11-tls12-enable
- Download the file "WIN11-TLS12.reg" with right click and "Save target as" and execute it afterwards.
--->
-== Step-by-step description ==
+===Create certificate ===
-=== Create certificate ===
+Access using a browser such as B. Firefox or Edge, go to the [http://sp.upb.de service portal] and log in with your user name and password from your university account.
-Visit the [http://sp.upb.de Serviceportal] and log in with your university account.
+* Go to '''Benutzerverwaltung''' and then '''Netzwerkeinstellungen'''.
-* Go to '''Benutzerverwaltung''' and click on '''Netzwerk Einstellungen'''.
 <br clear=all>
-[[Datei:eduroam-win10-1.png]]
+[[Datei:Eduroam-unter-android-4.png|links|mini|ohne|350px]]
-* Click on '''Neues Zertifikat erstellen'''.
+<br>
+* Click '''Neues Zertifikat erstellen'''.
 <br clear=all>
-[[Datei:eduroam-win10-2.png|links|mini|ohne|350px]]
+[[Datei:Netzwerkzertifikat-container-v2.png|links|mini|ohne|350px]]
 <br>
-* Insert an identifier like "Laptop <Example>".
+* Give the certificate a unique name (Example: Laptop)
-* Click on '''Neues Zertifikat zusenden'''.
+* For Windows 11, select '''Version 2''' as the file format.
+* For older versions than Windows 10, please use '''Version 1'''.
+* Then click on '''Neues Zertifikat zusenden'''.
 <br clear=all>
-[[Datei:Eduroam-ios-3.png|links|mini|ohne|350px]]
+[[Datei:Netzwerkzertifikat-download.png|links|mini|ohne|350px]]
 <br>
-* Copy the '''Import Passwort'''.
+* A new network certificate has been created for you.
-* Click on '''"Netzwerkzertifikat herunterladen"'''.
+* First copy the '''Import Password''' to the clipboard.
+* Now click on '''Netzwerkzertifikat herunterladen'''.
 <br clear=all>
-Open the downloaded certificate. The import assistant start automatically.
+Save the network certificate to your device.
-[[Datei:Eduroam-windows11-02.png|links|mini|ohne|350px]]
+===Install certificate===
+Open the certificate we just downloaded. The certificate import wizard then starts automatically.
+[[Datei:Eduroam-windows11-01.png|links|mini|ohne|450px]]
 <br>
-* Klick on '''Next'''.
+* Click on '''Continue'''.
-* Insert the '''Import Password'''.
-* Use the defalt settings.
-* Click on '''Next''' and '''Finish'''.
-* Click on '''Yes''' if necessary.
 <br clear=all>
-<span style="color:orange">'''Info:'''</span> The box for "High security for private key" needs to be disabled. The Windows client doesn't support this option at the moment and no connection to eduroam will be established.
+[[Datei:Eduroam-windows11-02.png|links|mini|ohne|450px]]
+<br clear=all>
+* Paste the import password that we just copied.
+* Leave the default settings intact.
+* <span style="color:orange">'''Note:''' It is not allowed to tick "Activate high security for the private key". The Windows WLAN client currently does not support this function and therefore no connection to eduroam would be possible.</span>
+* Then click Next'''
+<br>
+* In the following window, if necessary, click on '''Next''' and finally on '''Finish'''.
+<br clear=all>
-{{warning|Install the certificate twice as shown in the previous step. Otherwise the connection to eduroam may not work. Windows has currently a problem with the certificate installation.}}
+[[Datei:Eduroam-windows11-03.png|links|mini|ohne|450px]]
+<br>
+* If a security warning appears, click Yes.
+<br clear=all>
-=== Connect to eduroam ===
+[[Datei:Eduroam-windows11-04.png|links|mini|ohne|450px]]
+<br>
+* Now click on '''OK'''.
+<br clear=all>
+<span style="color:red">'''Note:''' Now open the same certificate again and install it a second time. This allows us to work around an error in the Windows certificate manager. Do not create a new certificate for this! </span>
+=== Connect with eduroam ===
+After we have installed the certificate, we can now set up Eduroam.
+<bootstrap_accordion>
+<bootstrap_panel heading="Windows 10" color="info">
 [[Datei:Win10-edu-1.png|links|mini|ohne|350px]]
 <br>
-* Open the '''Wi-Fi settings'''.
+* Click on the '''Wi-Fi symbol''' at the bottom right.
 * Click on '''eduroam'''.
-* Check the box for '''Connect automatically'''.
+* Make sure that the “Connect automatically” box is checked.
-* Click on '''Connect'''
+* Click '''Connect'''.
 <br clear=all>
 [[Datei:Win10-edu-2.png|links|mini|ohne|350px]]
 <br>
-* Click on '''Connect by using a certificate'''.
+* Click '''Connect using a certificate'''
-* <span style="color:red">Important: Leave the field for username and password empty! </span>
+* <span style="color:red"> Important: Be sure to leave the username and password fields blank </span>
+<br clear=all>
+Your device is now connected to the '''eduroam''' WiFi network.
+</bootstrap_panel>
+<bootstrap_panel heading="Windows 11" color="info">
+<!--
+Unfortunately, in order for a Windows 11 device to connect to Eduroam, a change to the Windows registry is currently necessary. We explain the necessary steps below. Be careful when doing this! Making changes in the wrong place can irreparably damage your Windows system. If you are unsure, please feel free to visit us in the Notebook Café. We'll help you.
+<br>
+<br>
+We recommend carrying out the following steps with the '''EDGE''' or '''Chrome''' browsers.
+<br>
+Go to the following page:
+* https://download.uni-paderborn.de/pc/configs/win11-tls12-enable
+<br>
+Right-click on '''WIN11-TLS12.reg'''.
+<br>
+[[Datei:Eduroam-unter-windows10-08.png|links|mini|ohne|300px|Now click on '''"Save link as..."''']]
+<div class="tleft" style="clear:none"> [[Datei:Eduroam-under-windows10-09.png|links|mini|ohne|300px|In some browsers this is called '''"Save target as. .."''' ]] </div>
 <br clear=all>
-Your device should now connect to '''eduroam'''.
+Then open the downloaded file with a double click.
+[[Datei:Eduroam-unter-windows10-10.png|links|mini|ohne|300px|Click '''"Run"'''.]]
+<div class="tleft" style="clear:none"> [[Datei:Eduroam-unter-windows10-11.png|links|mini|ohne|300px|Confirm the security question with '''"Yes"'' '.]] </div>
+<div class="tleft" style="clear:none"> [[Datei:Eduroam-unter-windows10-12.png|left|mini|ohne|300px|Close the process with '''"Yes"'' '.]] </div>
+<br clear=all>
+<span style="color:orange"> Info:</span> Can't run the file? Then you probably downloaded the file using the ''Firefox'' browser. This does not save the file with the ending <code>.reg</code> but as <code>.txt</code>. Make sure the file extension is correct. By default, file extensions are hidden in Windows 11. You can change this in Explorer Settings.
+<br clear=all>
+Now we can connect to the eduroam WiFi.
+-->
+[[Datei:Eduroam-windows11-05.png|links|mini|ohne|450px|WLAN settings]]
+<br>
+* Click on the '''"Wi-Fi symbol"''' at the bottom right of the tray.
+* Then click on the arrow to display the WiFi networks.
+<br clear=all>
+[[Datei:Eduroam-windows11-06.png|links|mini|ohne|450px|WLAN settings]]
+<br>
+* Select '''"eduroam"'''.
+* Click on ''''Connect''' there.
+<br clear=all>
+[[Datei:Eduroam-windows11-07.png|links|mini|ohne|450px|WLAN settings]]
+<br>
+* Select your certificate.
+* It ends in ''..@uni-paderborn.de''.
+* Then click '''"OK"'''.
+<br clear=all>
+Your device should now connect to the Eduroam network.
+</bootstrap_panel>
+</bootstrap_accordion>
 ==Troubleshooting==
 ===No connection possible===
-If you get the error message ''' "No connection to this network possible" '''.
+If you get the error message ''' "Cannot connect to this network" ''', this can have several causes.
-[[Datei:Eduroam-unter-windows10-7.png|links|mini|ohne|350px]]
+[[Datei:Eduroam-unter-windows10-7.png|links|mini|ohne|350px|Eduroam error message]]
 <br clear=all>
-Go trough the following steps!
+Check the following settings:
+<bootstrap_accordion>
+<bootstrap_panel heading="Reinstall certificate" color="info">
+In some cases it is necessary to install the network certificate twice. Open your certificate again and install it with the import password as described above. Apply for '''no''' second certificate. Then reconnect to Eduroam as described above.
+</bootstrap_panel>
-====Reinstall certificate====
+<bootstrap_panel heading="Date and time settings" color="info">
-Deinstall and reinstall network certificate.
+If you want to connect to the Eduroam network at the University of Paderborn, the system time on your device must be set correctly.<br>
+'''Please check whether the following settings are correct on your device:'''
+* Time
+* Date
+* Time zone
-====Check date and time====
+</bootstrap_panel>
-'''Check the follwing settings:'''
+</bootstrap_accordion>
-* Time
+<br>
-* Date
-* Timezone
-They need to be correct to connect to eduroam.
-===No certificate available===
+===No certificate can be selected===
-Install the network certificate twice as mentioned above.
+If you cannot select a certificate, this may be due to the following reasons:
-<br> <br>
+<bootstrap_accordion>
+<bootstrap_panel heading="Reinstall certificate" color="info">
+In some cases it is necessary to install the network certificate twice. Open your certificate again and install it with the import password as described above. Apply for '''no''' second certificate. Then reconnect to Eduroam as described above.
+</bootstrap_panel>
-If the eduroam profile ist already available, it was maybe saved with wrong settings. Delete the existing profile.
+<bootstrap_panel heading="Incorrect profile settings" color="info">
+If an eduroam profile exists with incorrect settings (e.g. from another university), the '''Connect using a certificate''' option may not be displayed. In this case, the existing profile must first be deleted.
 [[Datei:Eduroam-unter-windows10-3.png|links|mini|ohne|350px]]
 <br>
-* Click on the '''WLAN Symbol'''.
+* Click on the '''WLAN symbol''' at the bottom right
-* Click on '''Network and Internet Settings'''.
+* Then click on '''Network and Internet Settings'''
 <br clear=all>
 [[Datei:Eduroam-unter-windows10-4.png|links|mini|ohne|350px]]
 <br>
-* Click on '''WLAN'''.
+* Click on '''WLAN''' on the left edge
-* Click on '''Manage Prefered Networks'''.
+* Then click on '''Manage Known Networks''' in the right pane.
 <br clear=all>
 [[Datei:Eduroam-unter-windows10-5.png|links|mini|ohne|350px]]
 <br>
-* Select '''eduroam.
+* All WiFi networks to which your device was already connected are displayed here
-* Click on '''Forget'''.
+* Search for the '''eduroam''' profile and select it with one click
+* Click '''Don't Save'''
+<br clear=all>
+The former WiFi profile for Eduroam is now deleted. Now, please follow the instructions above to set up '''eduroam''' again!
 <br clear=all>
+<hr>
+You can also delete a WiFi network profile using Windows Command Prompt or Power Shell:<br>
+'''Start the command prompt or a powershell as administrator'''<br>
+{| class="wikitable"
+! '''Command''' !! '''Result'''
+|-
+| NetSH WLAN Show Profiles || Shows a list of WiFi profiles configured on the system. Copy the profile name here
+|-
+| NetSH WLAN Delete Profile Name="Profile Name" || Deletes the specified WiFi profile
+|}
+<br clear=all>
+</bootstrap_panel>
+</bootstrap_accordion>
-Start this tutorial from the beginning to connect to eduroam.
+==See also==
+* [[WLAN]]