 | Microsoft offers the option to switch to the New Outlook. This version is not compatible with the University of Paderborn's Exchange server. More details below. |
Outlook is an email program from Microsoft and part of the Microsoft Office package.
What needs to be done?[Bearbeiten | Quelltext bearbeiten]
- Open Microsoft Outlook
- Switching to Outlook Legacy if you are using a new Outlook 365
- Add new Exchange account
- Set up the Exchange account with the technical address <username>@ex.uni-paderborn
- Use <username>@AD as username
Requirement[Bearbeiten | Quelltext bearbeiten]
- Microsoft Outlook version 2019, 2021 or 365
Step-by-step instructions[Bearbeiten | Quelltext bearbeiten]
New Outlook[Bearbeiten | Quelltext bearbeiten]
Microsoft has introduced an updated user interface with the New Outlook. This version is not compatible with the Exchange of the University of Paderborn. You cannot connect to the Exchange mailbox in this version. If you have the new Outlook, you first have to switch to Outlook Legacy. If you still have the old version of Outlook, you can skip this step.
- Open Outlook.
- Click on "Help" in Outlook's menu bar.
- Click "Restore Outlook to legacy version".
- Click "Restore".
- Outlook now starts in the legacy version.
Initial setup[Bearbeiten | Quelltext bearbeiten]
If you haven't used Outlook yet or you don't have an account yet, the setup wizard will open when you start
- Do not use the suggested email address if one is shown.
- Click "Add another account"
- Skip the next point in this guide and continue to "Setting up Outlook".
Re-setup[Bearbeiten | Quelltext bearbeiten]
If you are already using Outlook and the setup wizard does not appear, follow these steps.
- Open Microsoft Outlook
- Click “Outlook” at the top right
- Then click on “Settings…”
- Click on “Accounts”
- Click on the + symbol at the bottom left and then click on “New Account…”
Setting up Outlook[Bearbeiten | Quelltext bearbeiten]
- Enter <username>@ex.uni-paderborn.de in the email address field
- Don't forget to replace “<username>” with your personal university account username
- Then click “Next”
Info: This is the technical email address for the Exchange setup. This is not intended for sending and receiving emails. You only need this for setup.
- Username and Password must be selected under Method
- The technical email address for Exchange must still be under email address, as described in the previous point
- In the DOMAIN username or email field, enter Username@AD
- Don't forget to replace “username” with your personal username from your university account
- Then click on “Add Account”
- Your Exchange account has been successfully added
- Click “Done” to finish
Troubleshooting[Bearbeiten | Quelltext bearbeiten]
If you receive this error message when setting up Outlook:
- The new Outlook user interface does not currently support Exchange On Premise accounts.
- Click "Restore" to switch to Legacy Outlook.
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