Hinweise und Tipps für Audio- und Videokonferenzen sowie Netiquette/en /
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Audio and video conferences are important communication tools for the synchronous exchange of information across spatial distances. Since you are only virtually in a room, other rules apply, which you should observe. We have summarized the most important tips here.
Before a conference for all participants[Bearbeiten | Quelltext bearbeiten]
- Sufficient bandwidth at the participation location: Your Internet connection must be fast enough
- procure or provide headset and camera
- Try out the technique in advance
- Create the quietest possible environment
At the conference as a participant[Bearbeiten | Quelltext bearbeiten]
- Being on time, better a few minutes early than late
- Use a headset
- When you're not talking, turn off the microphone
- Avoid noise (no typing on the keyboard, ringing of other telephones, eating or swallowing noises), switch off microphone
- If the connection is bad or there is interference: Switch off video transmission
- If the bandwidth is definitely insufficient, dial in via audio
- Keep eye contact: Look into the camera if possible
- Do not make the background too private, enough light
- Let others finish
- Speak slowly and clearly
- In large groups: Announce own contributions by hand sign or in the chat, maybe wait for the word
At a conference as a organizer[Bearbeiten | Quelltext bearbeiten]
- Please always check if a synchronous conference is the right exchange format - especially for larger groups
- Invite with sufficient lead time
- Have fallback scenario (audio only or other appointment) ready
- Avoid recording the session if it is not clear how stable the technologies used are
- Prepare the agenda and leave it for the moderation, as everyone can have their say
- Greeting all participants, possibly a welcome round to warm up
- Explain communication guidelines again in advance; remind participants that the microphones should be switched off during pauses in speaking
- Stringent presenter
- If yes/no questions to the round ask for visual feedback thumbs up/down
- Summarize the results at the end of the conference and send them in writing to all