FAQ Internet Access

ZIM HilfeWiki - das Wiki
Die deutsche Version finden Sie auf der Seite FAQ zum Internetzugang

Here you will find answers to frequently asked questions about internet access for the halls of residence of the Studierendenwerk.


FAQ[Bearbeiten | Quelltext bearbeiten]

Can I use Wi-Fi in the hall of residence?[Bearbeiten | Quelltext bearbeiten]

Yes, but you should use your own router for this. More about this here:

It is also possible to plug a terminal device with a cable into the double network socket labeled D. This is only recommended in emergencies, because then the device is directly on the Internet without a firewall, which a router usually offers!


Do I need a VPN?[Bearbeiten | Quelltext bearbeiten]

Since the ZIM has taken over support, a VPN is no longer necessary for Internet access. If you were using a VPN for login.padnet.de, you no longer need one.


Where do I plug in the cable?[Bearbeiten | Quelltext bearbeiten]

There is a double network socket in your home. If you want to connect a PC or router to the Internet, you must plug the cable into the left-hand socket labeled D. The D stands for data. The left-hand socket labeled T for Telephone is currently not in use.


How many devices can I connect to the Internet?[Bearbeiten | Quelltext bearbeiten]

You have a network socket in your home. You can connect one device directly to the Internet using a network cable. If you want to connect several devices or use WLAN, you need your own router. Find out more here:



I can no longer access the Internet since the changeover[Bearbeiten | Quelltext bearbeiten]

As a rule, everything should be explained on the following page

If there are no instructions for your router, you should make the settings anyway. The most important thing is:

  • Set DHCP / Dynamic IP on the WAN port (no PPTP!)
  • VPNs to padnet.de are no longer necessary


If this does not help, please write an e-mail to the ZIM with the following information:

  • VO number you received from the Studierendenwerk (if known)
  • Room number and building
  • Inscription on the socket on the wall
  • Manufacturer and model of the router
  • Did you previously configure PPTP on the router (if known)


See also[Bearbeiten | Quelltext bearbeiten]


Bei Fragen oder Problemen wenden Sie sich bitte telefonisch oder per E-Mail an uns:

Tel. IT: +49 (5251) 60-5544 Tel. Medien: +49 (5251) 60-2821 E-Mail: zim@uni-paderborn.de

Das Notebook-Café ist die Benutzerberatung des ZIM - Sie finden uns in Raum I0.401

Wir sind zu folgenden Zeiten erreichbar:


Mo-Do Fr
Vor-Ort-Support 08:30 - 16:00 08:30 - 14:00
Telefonsupport 08:30 - 16:00 08:30 - 14:00


Das ZIM:Servicecenter Medien auf H1 hat aktuell zu folgenden Zeiten geöffnet:

Mo-Do Fr
08:00 - 16:00 08:00 - 14:30
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